Let’s face it: no one calls a plumber until they have to, but when you need plumbing help, you generally need assistance fast! How can you find a reputable plumber? Boston residents have a lot of plumbers to choose from, and that can make finding a good contractor even more difficult. Here are a few suggestions for finding a plumber in Boston that may make your life easier when it comes time to calling for help.
1. Do your homework. Look for plumbers, heating and cooling contractors, and general handyman services before you need them. You can use referral services like Angie’s List to find recommended Boston plumbers. Check references, verify the business’ standing with the Better Business Bureau and verify that any prospective contractors are licensed and insured. When the pressure is off, call for information about pricing, after-hours services, and regular maintenance services that you might be interested in.
2. Figure out what you’re most likely to need. You may have immediate needs for maintenance, replacement or repair on your major systems, or you may not know exactly what services you may need from plumbing, heating or cooling professionals. Once you’ve found a contractor you might want to work with, invite the contractor to your home for a system inspection. The contractor can give you a better idea of the age and condition of your plumbing, heating and cooling systems.
3. Shop around and ask questions about the contractor’s on-call services, hourly rates, dispatch times, staff credentials and more. When you call the contractor after hours, do you speak with the contractor or do you get routed to an answering service? Does the contractor offer any package services or service plans that can help reduce your costs, especially in an emergency?
The best approach is to make decisions about contractors when you have no immediate or urgent need for services. That way, you can take the time to review a contractor’s credentials, reviews from other customers, and ask friends and neighbors for their input. You can also take time to think about what you need (or might need) and make your choices accordingly.
Boston Standard Plumbing & Heating is a proud member of Angie’s List, and was voted the Best of Boston 2010 for heating and cooling services. We offer a wide range of plumbing, heating and cooling services in Boston. Call us at (617) 288-2911 for a consultation on all of your heating, cooling and plumbing needs. Friend Boston Standard Plumbing on Facebook and learn why we’re one of the best in Boston!
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