CUSTOMER REVIEWS
Do you need a reliable plumbing and HVAC company? Do you want easy, hassle-free, professional service? Are you looking for upfront, competitive pricing? Look no further. Because customers agree:Â Boston Standard is the Company You Count On.
Check out our most recent reviews, and then call us for service!
Excellent service.
Great service and communication! James was very thorough in his diagnostics and explained the various follow-up steps that may be required. The attention to detail extended to wearing shoe covers indoors. Highly recommend.
The service was excellent and all of my concerns answered. I am very happy with the maintenance and I look forward to continuing to have my heating and central air maintenance needs done by Boston Standard.
The price quoted was more than 3 times what it cost me to replace my sump pump. If you have money to burn, hire them
On 8/11 I had them come down to fix my water that when turned on had been smelling strongly of sulfur. After looking around and testing the water, they had no idea what it should be but took water to "sample" for testing which they said would take just a ...few days. Proceed to now over a month and a half later, I have reached out multiple times and they only ever thank me for my patience but never actually get me the results. So not sure what I paid over $160 for.Read More...
Perfect. competent. complete. Very pleasant and helpful. Top Shelf. Thank You!
I had an appointment scheduled for them to come out on a Sunday. My window was 4-6pm. They sent out an e-mail as week as a text reminder the day prior to which I confirmed, but on the day no one came. I was not sure if the technician was just running ...late, so I waited until a little after 6pm to call and see what was happening. They forgot to send a technician, they were apologetic, but it was an inconvenience to me and not professional at all. They wanted to reschedule for another 4-6pm, to which I responded I cannot guarantee I could be home before 4:45pm and that if they can accommodate this I was okay booking, they were not. They eventually scheduled me for the following Saturday. The two men that came were courteous and professional (they had their own shoe covers). They did not seem well versed in my inquiry and sought help from another co-worker via phone outside my unit for several minutes. They explained everything to me, which was helpful. However, the quote was obscene so, I chose not to go with this company. Thank you.Read More...
Ramon identified the issue quickly and fixed it just as fast when he returned. Many thanks!
Used Boston Standard for a regular service check at a rental property. They helped to accommodate my tenants schedule, were extremely through than any previous company, and considerate to remove shoes etc. I plan to use this company for service on my ...home HVAC too! Its great to work with a friendly, reliable company.Read More...
Joarez and Boston Standard have been awesome to work with. They are timely, professional, and an over all responsive company. Not only do I feel treated with respect in my engagement with this company, the employees help educate you on the situation and ...recommend a best path forward. They have always given multiple options though, allowing me to consider what solution is best. Can't recommend them enough!Read More...
