On 8/11 I had them come down to fix my water that when turned on had been smelling strongly of sulfur. After looking around and testing the water, they had no idea what it should be but took water to “sample” for testing which they said would take just a few days. Proceed to now over a month and a half later, I have reached out multiple times and they only ever thank me for my patience but never actually get me the results. So not sure what I paid over $160 for.
Update: the day I posted this review they suddenly were able to send the results and recommendations of filters they could install. Unfortunately for me it was too late as I could no longer trust them to handle the simplest of tasks.