We called because our toilet valve started leaking. They were so nice and offered us multiple appointment slots over the next two days. We took the first! 8-12. Bill was here shortly after 8. They text with a reminder and then again when he’s on the way. Sent us a picture of him. We had called about 4 other places and they all said they could come out in about 7-9 days. Nothing definite yet, they’d let us know. That was stressful with running water!
It’s hard because you don’t typically call a plumber unless you need one, now, and they prefer past customers. At least that was the first question they would ask me.
Boston Standard was recommended multiple times on FB for their fast response time and quality of service.
Bill was super friendly and knowledgeable.