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This maintenance visit was very good; technician took his time, was a pleasure to work with, discussed things to watch out for and offered advice for if I wanted to do my own maintenance someday, and saved me a goodly chunk of change by pointing out that even for this single visit it was actually cheaper to buy a maintenance contract. (Of course the company presumably structures the prices that way deliberately, but I’ll still give him bonus points for making sure I took the better price.)

On a ten-star scale I might give this visit a nine. Unfortunately Google uses a five-star scale, and I try to reserve the top star for above-and-beyond-the-call-of-sanity. Four with the verbal praise and this paragraph is what we’re stuck with. Sorry, folks; that’s the best I can do for you.

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