SALES PROJECT MANAGER

JOB TITLE: SALES PROJECT MANAGER

Primary Duties and Responsibilities:

• Sells plumbing, heating, and cooling systems to residential and small commercial customers.
• Targets potential customers and develops new customers for increased sales opportunities.
• Represents the company at networking events and home shows.
• Communicates all information to the office by opening/closing leads in scheduling system to include but not limited to: job arrival, job completion, follow-up needed.
• Works closely with Sales Manager and Install Manager, to insure timely and accurate ordering of all stock and equipment.
• Completes electronic job packet in Service Titan for all sold jobs with information to the assigned install technician related to a sold job; including the list of equipment needed for the install, photos of the job site, subcontractors, permits and schedule, etc.
• Works closely with install technician the first & last days of install for a “warm handoff” of customer as needed.
• Exhibits proficiency diagnosing customer concerns and providing solutions using the Pricing Guide and company quoting process.
• Responds promptly and clearly to customer questions, requests, and/or other issues.
• Maintains clean, neat vehicle and projects a clean, well-groomed professional appearance always.
• Assumes responsibility for company vehicle, technology, and uniforms.
• Participates in weekly sales training and install meetings.
• Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality.
• Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties.
• Establish a sound positive work relationship with company leadership, office team and technicians. Must be able to listen and implement all suggested feedback received.

Skills and Abilities:

• Prior sales or technician experience with a HVAC service company strongly preferred.
• Ability to prioritize tasks, plan large jobs and close sales.
• Self-motivated to improve sales and exceed performance metrics.
• Demonstrated excellent communication, conflict resolution and interpersonal skills.
• Demonstrated ability to work as an effective team member and pitch in as needed.
• Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.

QUALIFICATIONS SUMMARY:

• Qualified candidates for this position will have a high school diploma, a minimum of four years of sales or HVAC experience, (or a college degree with a positive learning attitude).
• Excellent communication and computer skills.
• Current and unrestricted driver’s license.
• Physical ability to perform all requirements associated with this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required of this position.

Performance Metrics:

• Closing rate of >35% of leads annually
• Inclusion of a minimum of 3 accessories in 100% of quotes
• Annual sales minimum of $750,000
• Additional metrics TBD

Work Hours:

• Monday-Friday, some night and weekend appointments required in busy seasons.
• Flexibility is required to meet customer needs.

Compensation:

• Weekly base salary + commission