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Boston Standard Plumbing & Heating Earns 5th Consecutive Super Service Award!

We’re pleased to announce that Boston Standard Company has received its 5th consecutive Angie’s List Super Service Award for 2014! Angie’s List gives the award to companies that have maintained a consistently high service rating with their subscribers.

Being named to this prestigious group is always an honor, and we’d like to thank our customers for taking the time to rate our services. About 5% of companies on the list qualify for the award.

Customer service is an exceptionally important part of our business model, and we strive to provide the best possible experience each time we perform a service call. We know that plumbing and heating/cooling problems don’t occur on a convenient schedule. We try to make the process of repair as fast, easy, convenient and pleasant as possible under admittedly bad circumstances.

Likewise, we know that buying a new furnace, boiler or air conditioner isn’t something most homeowners do every day. Our goal is provide our customers with as much information as possible about all of their options, so they’re prepared to make good, cost-effective buying decisions about the major systems in their homes. We make recommendations and also offer assistance with financing and rebate programs, to help take the sting out of major purchases.

Your feedback is an important part of our process, too. We contact each customer after we’ve performed a service call to ask for your opinion of the work we performed. We use your responses to improve our customer service.

Once again, thanks for your help in making Boston Standard Plumbing & Heating one of the top plumbing, heating and cooling service providers in the Boston area. If you would like more information about Boston Standard Plumbing & Heating, or would like help with the plumbing, heating and cooling systems in your home, please call us anytime at (617) 288-2911. We provide true, 24-hour emergency service, with trained and licensed professionals, and have a fleet of fully stocked trucks ready to assist you!

Boston Standard Plumbing Seals Up 2011 Angie's List Super Service Award!

We’re pleased to announce that for the second year in a row, Boston Standard Plumbing & Heating has received the Angie’s List Super Service Award! Angie’s List is a national service that provides rating information on service providers of all kinds throughout the United States. The award is given annually to the top 5% of contractors and service providers, based on customer recommendations.

Making Angie’s List is special because the service ratings are all customer-driven and completely unsolicited. Angie’s List is a member-driven organization whose mission is to provide unbiased rating information to homeowners and business owners nationwide. Unlike other ratings services, the reviews are not anonymous to the reader, so you can rely on the information you receive.

We work hard at Boston Standard Plumbing & Heating to ensure that our customers get prompt, fast and accurate service, and that we meet their plumbing, heating and cooling needs. We’re delighted to have been selected by our customers as being one of the most value- and service-oriented plumbing, heating and cooling firms in the Boston area, and we’re motivated to deliver the superior service we’ve become known for in the Boston area in 2012!

We offer a wide range of services to help keep the plumbing, heating and cooling systems in Boston homes in good working order. We realize that many plumbing, heating and cooling jobs are unplanned, and are the result of an unexpected event. That’s why we offer true 24-hour on-call service for our customers.

In a plumbing or heating emergency, most local firms will route your call to an answering service. As licensed plumbing, heating and cooling professionals, we realize that time is often of the essence. That’s why you speak with a member of the Boston Standard Plumbing & Heating staff when you call us after hours for help. We keep our trucks stocked with a wide range of common (and uncommon) parts so we can usually respond to the problem immediately.

Offering genuine 24-hour emergency response services is just one of the many reasons our customers recommend us. Whether you need assistance with regular heating, cooling and plumbing maintenance, or you need a professional emergency response, you can rely on Boston Standard Plumbing & Heating. Call us anytime at (617) 288-2911 and let us show you why we’re one among the best in Boston.

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