We’re pleased to announce that Boston Standard Company has received its 5th consecutive Angie’s List Super Service Award for 2014! Angie’s List gives the award to companies that have maintained a consistently high service rating with their subscribers.
Being named to this prestigious group is always an honor, and we’d like to thank our customers for taking the time to rate our services. About 5% of companies on the list qualify for the award.
Customer service is an exceptionally important part of our business model, and we strive to provide the best possible experience each time we perform a service call. We know that plumbing and heating/cooling problems don’t occur on a convenient schedule. We try to make the process of repair as fast, easy, convenient and pleasant as possible under admittedly bad circumstances.
Likewise, we know that buying a new furnace, boiler or air conditioner isn’t something most homeowners do every day. Our goal is provide our customers with as much information as possible about all of their options, so they’re prepared to make good, cost-effective buying decisions about the major systems in their homes. We make recommendations and also offer assistance with financing and rebate programs, to help take the sting out of major purchases.
Your feedback is an important part of our process, too. We contact each customer after we’ve performed a service call to ask for your opinion of the work we performed. We use your responses to improve our customer service.
Once again, thanks for your help in making Boston Standard Plumbing & Heating one of the top plumbing, heating and cooling service providers in the Boston area. If you would like more information about Boston Standard Plumbing & Heating, or would like help with the plumbing, heating and cooling systems in your home, please call us anytime at (617) 288-2911. We provide true, 24-hour emergency service, with trained and licensed professionals, and have a fleet of fully stocked trucks ready to assist you!